We are sorry for any delay in delivering your parcel, we will dispatch your parcel ASAP from our warehouse as long as all items are available.
Parcels are collected from our warehouses on a daily bases and once with your local courier it will be their responsibility to deliver in a timely manner.
Remember you can track your parcel via the shipping link that is provided via email and in your online account.
If your parcel has been lost in transit, you can report this via your customer account.
Any parcel not yet shipped may be delayed as we are waiting for new stock, this can be checked via your online account and rest assured as soon as we have all the items present your parcel will be dispatched.