Overview
We would like to inform customers of a temporary issue affecting some of our automated emails.
What Is Happening?
Due to a technical delay, payment confirmation emails and shipment notification emails may arrive later than usual.
Please note:
Purchases, payments, and shipments are being processed normally.
If you have completed a payment or your package has been shipped and you have not yet received an email confirmation, no action is required.
Your online account reflects the most up-to-date information regarding your payments and parcel status.
For the latest updates, we recommend logging into your account at any time.
Our technical team is actively working to resolve the issue as quickly as possible.