You can easily manage your InPost delivery preferences using the InPost app, allowing you to choose the delivery option that works best for you.
Depending on the services available in your area, you can select your preferred delivery location, including:
- Home delivery – Have your parcel delivered to your home address.
- Workplace delivery – Choose your workplace as your preferred delivery location.
- InPost Locker – Select a convenient local locker where you can collect your parcel.
How do I update my delivery preferences?
To set up or change your delivery preferences, follow these simple steps:
Step 1 – Download the InPost app
Download the InPost app from your device's app store.
Step 2 – Log in to your account
Open the app and log in using your InPost account details.
If you haven't used the app before, follow the on-screen instructions to create and set up your account.
Step 3 – Open the main menu
Once logged in, look for the three horizontal lines in the top-right corner of the screen.
Tap these to open the main menu.
Step 4 – Select Delivery Preferences
From the main menu, select Delivery Preferences.
Step 5 – Choose your preferred delivery option
Follow the on-screen instructions to select and save your preferred delivery location.
Can I change my delivery preferences later?
Yes. You can return to the Delivery Preferences section of the InPost app whenever you need to review or update your preferred delivery options.
Please note that any changes may depend on the delivery services available for your parcel and whether it has already entered the delivery process.
Important information
- Delivery options may vary depending on your location and parcel eligibility.
- Not all parcels may be eligible for delivery to a locker or an alternative address.
- Changes to your preferences may not apply to parcels already being processed for delivery.
- Your available delivery options will be displayed in the InPost app.
We recommend setting up your InPost delivery preferences in advance to help make receiving your Fanhome parcels as convenient as possible.