Billing and credits

Articles

• Can I request a copy of an invoice?
• Can I set my payment date to be the same every month?
• I think I am entitled to a refund.
• My last invoice have a different amount than I expected?
• Request discount or price match
• Request payment link
• Sending proof of payment
• What is included in the price?
• When is my first payment due and what is the payment frequency?
• Which payment methods do you accept?
• Why was a pre-authorisation charge £0.05 or the total amount for my product showing on my account?